Frequently asked questions

ConFORM(TM) Nano Cover Foam Face Mask

How to assemble Mask?

ConFORM(TM) Nano Cover Foam Face Mask is designed for easy assembling and quick replacement of Germ Guard Filter. Please refer to the following steps:

 

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How to wash my mask?

ConFORM(TM) Nano Cover Foam Face Mask is made from high quality, medical grade polyurethane foam.  It can be washed either by hand or by machine.  For handwashing, please refer to the following steps:

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After washing, it can be air-dried or machine-dried under low settings.

 

How often should I change my mask?

ConFORM(TM) Nano Cover Foam Face Mask is reusable for up to a maximum of 30 days.  It is highly recommended to wash the mask daily.

 

How often should I change my Germ Guard Filter?

ConFORM(TM) Nano Cover Foam Face Mask is supplied with replaceable Germ Guard Filter.  To ensure efficacy of this filter, it is recommended to change this filter every 6 days.

 

 

Grant ap360 Air Purifier

What is EN1822 HE13 HEPA filter? 

An EN1822 HE13 HEPA filter is a clinical grade HEPA filter.  It removes 99.95% PM2.5 particles, including aerosol droplets, viruses and bacteria. 

 

What is the life-span of HE13 HEPA Filter?

The HE13 HEPA Filter should be replaced after 12 months under normal usage.  This filter can be ordered via insta.biomedica@gmail.com or +65-9 66 33 080.

 

How effective is UV-C irradiation against viruses and bacteria?

The ap360 Air Purifier is equipped with 2 units of UV-C lamps.  These lamps irradiate the post-filtered air flow with a lethal dose of ultraviolet radiation, destroying the DNA and RNA of viruses and bacteria. Hence, viruses and bacteria are killed.

 

What is the life-span of the UV-C lamps?

The UV-C lamps should be replaced after 12 months under normal usage.  These lamps can be ordered via insta.biomedica@gmail.com or +65-9 66 33 080.

 

What are safety features included to protect users from UV radiation?

The chamber housing the two UV-C lamps has a double-walled design hence it is fully shielded from the external environment. Internal light baffles are added to prevent escapes of UVC light through vents.  

In addition, auto cut-out switch is used to prevent accidental exposure.

 

Is after-sale service available locally?

the ap360 Air Purifier comes with 2-year warranty against manufacturer's defects.  Servicing and repairs are available locally.  To request for such services, please contact us at insta.biomedica@gmail.com or +65-9 66 33 080.